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The Boutique Manager is an ambassador for cultivating and building trust to deliver and exceed guest expectations in the Boutique and retail areas onboard the yacht. This role ensures the delivery of exemplary guest service and retail standards in accordance with the company’s Gold Standards and SOP protocols. The Boutique Manager is responsible for managing the day-to-day operations of the Boutique and works closely with the Boutique Associate to deliver a retail experience that is integrated into the overall guest experience onboard. The Boutique Manager has a deep understanding of luxury guests and is knowledgeable about luxury brands, products, experiences and trends in retail and beyond.
The Boutique Associate is an ambassador for cultivating and building trust to deliver and exceed guest expectations in the Boutique and retail areas onboard the yacht. This role ensures the delivery of exemplary guest service and retail standards in accordance with the company’s Gold Standards and SOP protocols. The Boutique Associate is responsible for supporting the Boutique Manager and with delivering a retail experience that is integrated into the overall guest experience onboard. The Boutique Associate understands luxury guests and is knowledgeable about luxury brands, products, experiences and trends in retail and beyond.
Provide leadership for Cruise Ships onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Assistant Retail Manager must demonstrate honesty and integrity in all interactions.
Ready to take your retail career on an international adventure? Cruise into an exciting sales opportunity at Starboard Cruise Services and wake up in a new port every day.
Working onboard many of the industry's most prestigious cruise ships, Retail Sales Associates are the face of Starboard. Selling is only part of the role. At Starboard, we inspire our customers to indulge in a memory from their dream vacation. We achieve success by helping our guests experience cruise retail in creative and...
Provide leadership for Cruise Ships onboard retail shops to promote and model our high quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement. The Retail Manager must demonstrate honesty and integrity in all interactions.
The Retail Specialist is accountable to be a subject matter expert by having up to date knowledge on the products and unique offerings available onboard. The specialist is responsible fordriving sales results, delivering distinctive guest experiences in assigned department or specialized functional area. They also maintain visual standards and cleanliness...
The FJ/ST Manager is a dynamic and results-driven leader to oversee a team of elite Jewelry and Swiss Timepiece Specialists. This role is pivotal in driving business success, cultivating a high-performance team, and delivering an unparalleled luxury shopping experience. The Manager is a strategic thinker and influential leader who inspires, motivates, and empowers their team to exceed sales targets, build lasting client relationships, and uphold the highest standards of operational excellence.
As a key player in our retail sales team, the Luxury Influencer thrives on creating unforgettable guest experiences while driving sales to new heights. With a strong presence and the ability to host seminars and events they excel at creating connections with guests that drive sales. The role involves learning scripts and being on the microphone frequently, so strong communication skills are essential. Equipped with extensive knowledge of luxury products—particularly Fine Jewelry and Swiss Time Pieces —they are the trusted go-to for both guests and team members. Collaborating closely with the Retail Manager, they’re at the heart of voyage planning, guest touchpoint...
As the world’s leading vacation retailer at sea, Starboard Group has perfected the art of creating memorable shopping moments for guests sailing on the world’s most renowned cruise lines. Our dedicated Luxury Division, the only of its kind, creates a unique boutique experience for luxury travelers by hand-curating elevated retail collections and experiences for sophisticated travelers on ocean ships, yachts and adventure-based expedition vessels. We are seeking accomplished sales professionals with a passion for creating extraordinary experiences for each client and a flare for delivering world-class customer service.
Our dedicated Prestige Advisors are the primary contact for guests seeking...
The Senior Fine Jewelry Ambassador is a pivotal leader in the sales process, responsible for ensuring a seamless and effective closing experience. By leveraging exceptional communication and interpersonal skills, the SFJ drives final purchasing decisions, enhances client relationships, and fosters an environment of trust and credibility. This role requires expert-level engagement with guests, ensuring the successful closure of premium sales transactions.
The Retail Swiss Specialist is accountable to be a subject matter expert by having up to date knowledge on the products and unique offerings available onboard. The specialist is responsible fordriving sales results, delivering distinctive guest experiences in assigned department or specialized functional area. They also maintain visual standards and cleanliness...
