Shopping Host is the face of the shops, the expert for onboard Fine Jewelry and Swiss Watch departments, and Key Business Drivers. The Shopping Host will act as an ambassador for Starboard retail to promote and model our in-store experience values and continuously drive maximum sales results and guest experiences.
The Shopping Host will use their magnetic personality to attract our guests to the desired event!
Host a variety of promotions and events in intimate in-store settings and large-scale environments such as a theatre to promote key products and guest experiences.
Achieve and exceed sales goals.
Strategize with the Retail Sales Manager, sales team, and cruise line partners to continually improve performance.
Communicate authentic and accurate information about the product.
Professionally interact with VIP guests, promote collections, and initiate invitations to the suites.
Overcome high-ticket sales objections while maintaining gross margin requirements.
Demonstrate a commitment to the Starboard Sales Ceremony and Company’s Mission Statement, goals, and initiatives.
Ability to :
Personally invite guests to shop.
Demonstrate exceptional presentation skills to large groups including the ability to conduct product seminars, share product knowledge through storytelling, and host events for guests.
Establish rapport, create emotional connections, and build trust with the guests.
Exhibit personal professionalism at all times.
Restructure plans and respond to changing business needs, as necessary.
Be flexible in work assignments.
2+ years in retail jewelry experience or luxury sales experience is a plus
Previous cruise ship sales experience is preferred but not mandatory