Represent exclusive jewelry designer brands. Create conditions that will inspire a guest to indulge in a memory of their dream vacation. Provide the highest level of customer service to all guests. Drive incremental revenue for the shops onboard ship.
Host a variety of promotions and events in intimate in-store settings and large-scale environments such as a theatre to promote key products and guest experiences.
Collaborate with the Retail Sales Manager, shop team, and cruise line partners on strategies to improve performance continually.
Achieve or exceed sales goals.
Communicate authentic and accurate information about the product.
Professionally interact with VIP guests, promote collections, and initiate invitations to events.
Overcome high-ticket sales challenges while maintaining gross margin requirements.
Demonstrate commitment to the Starboard Sales Ceremony and Company’s Mission Statement, goals, and initiatives.
Personally invite guests to shop.
Demonstrate exceptional presentation skills to large groups including the ability to conduct product seminars, share product knowledge through storytelling and host events for guests.
Demonstrate exceptional interpersonal skills including establishing rapport, creating emotional connections, and building trust with the guest.
Maintain a high degree of professionalism at all times.
Restructure plans and respond to changing business needs, as necessary.
Be flexible in work assignments.
4+ years in retail jewelry experience or luxury sales experience a plus
Previous cruise ship sales experience is preferred but not mandatory