Cruise Ship, Trunk Show Manager

Represent exclusive jewelry designer brands. Create conditions that will inspire a guest to indulge in a memory of their dream vacation. Provide the highest level of customer service to all guests. Drive incremental revenue for the shops onboard ship.

• Host a variety of promotions and events in intimate in-store settings and large-scale environments such as a theatre to promote key products and guest experiences.
• Collaborate with the Retail Sales Manager, shop team, and cruise line partners on strategies to improve performance continually.
• Achieve or exceed sales goals.
• Communicate authentic and accurate information about the product.
• Professionally interact with VIP guests, promote collections, and initiate invitations to events.
• Overcome high-ticket sales challenges while maintaining gross margin requirements.
• Demonstrate commitment to the Starboard Sales Ceremony and Company’s Mission Statement, goals, and initiatives.

Ability to:

• Personally invite guests to shop.
• Demonstrate exceptional presentation skills to large groups including the ability to conduct product seminars, share product knowledge through storytelling and host events for guests.
• Demonstrate exceptional interpersonal skills including establishing rapport, creating emotional connections, and building trust with the guest.
• Maintain a high degree of professionalism at all times.
• Restructure plans and respond to changing business needs, as necessary.
• Be flexible in work assignments.

Required Experience:

• 4+ years in retail jewelry experience or luxury sales experience a plus
• Previous cruise ship sales experience is preferred but not mandatory

At Starboard Cruise Services and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Cruise Services and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.